Legal & Compliance

Privacy Policy

How Acuity Total Solutions, Inc. handles information submitted through acuityts.com.

Effective Date: November 2026 · Acuity Total Solutions, Inc. · 701 E. Santa Clara St., Ste. 45, Ventura, CA 93001

1. Information We Collect

Acuity Total Solutions, Inc. ("Acuity," "we," or "us") respects the privacy of government contracting officers, prime contractor partners, commercial property managers, and website visitors. We collect personal or business information only when you voluntarily provide it through our website contact form (contact.html), email (Info@AcuityTS.com), or telephone (1-800-987-1159).

Information voluntarily submitted through our proposal and inquiry form may include:

  • First and last name, organization or government agency name, and title.
  • Business email address and telephone number.
  • Solicitation or RFP numbers, inquiry category, project scope details, and optional attached solicitation or scope documents (PDF, DOC, or DOCX).

2. How We Use Information

We use information you provide solely for legitimate business and contracting purposes, including:

  • Preparing proposals, capability responses, and cost estimates for custodial, grounds maintenance, Total Facility Management, or IT/cybersecurity requirements.
  • Responding to SBA 8(a), HUBZone, EDWOSB/WOSB, GSA Multiple Award Schedule, or prime/subcontractor teaming inquiries.
  • Communicating regarding employment inquiries or general client requests.

We do not sell, rent, or trade contact details or uploaded solicitation documents to external third-party brokers or marketing lists.

3. Website Cookies, Analytics & Third-Party Tracking

The public informational pages of acuityts.com do not use third-party advertising trackers, behavioral profiling pixels, or cross-site marketing cookies. All web fonts and stylesheets are self-hosted directly on our server. Standard web server logs (such as IP address, browser user-agent, requested path, and timestamp) may be maintained automatically by our hosting infrastructure for security monitoring, abuse prevention, and operational troubleshooting.

4. Client Portal Access

Existing clients accessing the password-protected Acuity Client Portal at acuityts.com/clients/ are authenticated separately within the portal environment, which uses strictly necessary session cookies required for account authentication and portal security.

5. Data Security & Retention

All communications with acuityts.com are encrypted in transit via HTTPS (TLS). Contact form submissions and optional document attachments are transmitted directly from our company-controlled web server to our internal operations team and are retained only as long as necessary to evaluate your inquiry, prepare proposals, satisfy contractual obligations, or comply with applicable laws.

6. Your Rights & Contact Information

Depending on your jurisdiction (including California residents under applicable state privacy law), you may request to review, update, or delete personal contact information you have submitted to us. To submit a privacy request or ask questions about this policy, please contact us: